Privacy Policy
How we use information when you browse the website, place an order or contact Ghost support.
Information you provide
When you create a billing account, place an order or contact us, we collect the information you submit. This may include your name, email address, billing address, order information and support messages. Please do not include passwords or unnecessary sensitive information in a support ticket.
How we use information
We use account and order details to provide subscriptions, manage invoices, respond to support requests and communicate about your service. We may also use relevant technical information to diagnose problems, prevent abuse and protect our website and customer accounts.
Payments and service providers
Available payment methods are displayed at checkout. Payment providers process information needed to complete your transaction under their own policies. Hosting, billing and support providers may process information as needed to deliver their services. We may disclose information where required by law or to protect legitimate rights.
Cookies and technical data
Our website and billing area may use cookies to maintain sessions, support account sign-in, remember preferences and operate the shopping cart. Server records may include IP addresses, browser information and requested pages. You can control cookies through your browser, although disabling essential cookies can affect sign-in and checkout.
Retention and security
We retain relevant information for service delivery, support, accounting and legal obligations. We take reasonable measures to protect account information, but no online service can guarantee absolute security. Keep your account password private and contact us if you suspect unauthorised access.
Your requests
Contact us to ask about access, correction or deletion of your personal information. Some records may need to be retained to meet legal obligations or resolve outstanding transactions. The rights available to you depend on applicable law.
Contact and updates
Email [email protected] or use our contact page for privacy enquiries. We may update this page as our services change.