Before you order
Ask about plans, devices or the current content selection.
Need help choosing a subscription or setting up your device? Reach the Ghost team through the right support route below.
Ask about plans, devices or the current content selection.
Open a ticket for setup, service or account assistance.
View your services, invoices and existing support conversations.
For playback issues, tell us your device, player, the affected channel or title, and any error message.
Check your inbox and spam folder, then sign in to the Ghost client area. Open a ticket with your order reference if you still need help.
Sign in to the client area and include the invoice number in your support request.
Read the Refund Policy and contact support promptly with your order details.